Privacy
Policy

Dr. Deck (“we,” “us,” or “our”) operates the website at cnydrdeck.com. We are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

This policy is effective as of April 11, 2026, and applies to all information collected through our website and any related communications.

Contact Form & Direct Inquiries

When you submit our contact form or reach out to us directly, we collect your name, email address, phone number, physical address or project location, and any details you provide about your project. We may also collect your preferred method of contact and the type of work you're inquiring about.

Website Usage

We use Vercel to host our website and Cloudflare for security and performance. These services may collect standard web analytics data including your IP address, browser type, pages visited, time spent on pages, and referring URLs. This data is collected automatically and is used to maintain and improve the performance and security of our website.

SMS & Phone Communications

If you provide your mobile phone number and consent to receive SMS messages, we may send you appointment reminders, project updates, or responses to your inquiries. Standard message and data rates may apply. You can opt out at any time by replying STOP.

Email Communications

When you provide your email address, we may use it to respond to your inquiry, send project-related communications, or follow up on an estimate. We do not send unsolicited marketing emails. You may unsubscribe from any non-transactional communications at any time.

We use the information we collect to:

• Respond to your inquiries and provide estimates
• Schedule and manage project consultations
• Communicate with you about your project
• Improve our website and services
• Comply with legal obligations

We do not sell, rent, or trade your personal information to third parties for their marketing purposes. We share information only as described in this policy or with your explicit consent.

By providing your mobile phone number and opting in to SMS communications, you consent to receive text messages from Dr. Deck related to your inquiry, estimate, or project. This may include scheduling confirmations, project updates, and follow-up messages.

Opt-out: You may opt out of SMS messages at any time by replying STOP to any message you receive from us. After opting out, you will receive a single confirmation message and no further SMS communications will be sent.

Help: Reply HELP to any message for assistance, or contact us directly at info@cnydrdeck.com or (315) 693-6575.

Message and data rates may apply. Message frequency varies based on your project and communications with us.

Carriers are not liable for delayed or undelivered messages. Delivery of SMS messages is subject to effective transmission from your network operator.

Your opt-in information and consent to receive SMS messages will not be shared with any third parties for their own marketing or solicitation purposes.

We use trusted third-party service providers to operate our website, manage customer communications, and store inquiry information. These providers are bound by their own privacy policies and are not authorized to use your information for their own marketing purposes. We do not sell or share your personal information with any third party for marketing or solicitation purposes.

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, to maintain our business records, and to comply with applicable legal obligations. Contact and project information is generally retained for the duration of our business relationship and for a reasonable period thereafter.

If you would like your information deleted, please contact us and we will honor your request to the extent permitted by law and our legitimate business needs.

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of SMS or email communications at any time
• Ask questions about how your information is used

To exercise any of these rights, please contact us at info@cnydrdeck.com or (315) 693-6575. We will respond to your request within a reasonable timeframe.

We take reasonable steps to protect the information you provide to us from unauthorized access, use, or disclosure. Our website is served over HTTPS and we use reputable third-party services with their own security practices. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us and we will promptly delete it.

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make changes, we will update the effective date at the top of this page. We encourage you to review this policy periodically. Your continued use of our website after any changes constitutes your acceptance of the updated policy.

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out to us: